RETURN POLICY:

We hope you love every Ambition The Label piece, but we understand that sometimes things don't go to plan. As a small business, every order means the world to us and helps us continue doing what we love.

We do not offer refunds, exchanges, or store credit if you've simply changed your mind. This includes ordering the wrong size, a change of preference, or no longer needing an item. Please review our size guide and fit notes carefully before ordering, and get in touch with our team beforehand if you're at all unsure — we're always happy to help you find the right fit.

Refunds are only available where an item is faulty or has been incorrectly sent. See below for how to proceed in that case.

DAMAGED OR INCORRECT ORDER:

We strive for the highest quality, but if you believe you've received a faulty or incorrect item, please contact us as soon as you receive your order with photos via email. We'll do our best to resolve it as quickly as possible.

HOW LONG DOES IT TAKE TO PROCESS A REFUND:

For approved refunds (faulty or incorrect items only), please allow up to 5 business days for the amount to appear back on your original payment method once your item is received and inspected.

INTERNATIONAL ORDERS:

The above applies to all customers, including international orders. Items are returned to our Melbourne, Australia address. Where a fault is confirmed, we'll cover the cost of return shipping, consistent with your rights under the Australian Consumer Law.